Frequently Asked Questions
We are here for you. If you have any issues with your order please contact us at firstname.lastname@example.org and we will get back to you within 2 business days.
Grateful house offers a 60 day money back guarantee on all of our products. Extend your warranty and receive special offers simply by registering as a VIP here.
Easy, simply register as a VIP here or scan the code on your insert with your smart phone.
Made in America? We are an American Owned Family business based in Cody Wyoming. Our puzzle mats are not American Made due to keeping the product cost-effective for the consumer. We care deeply for our customers and promise to go beyond expectations to make sure they are happy. We offer the highest quality puzzle mat available, there is no comparison. It is made in China with a small factory that we have partnered with that is also run by a family. The majority of our employees & businesses we work with are also American based families. We work hard, care about your concerns, and we are here for you!
We are so sorry to hear that! While it is rare, puzzles may sometimes be missing a piece. Grateful House is proud to have a missing piece guarantee. Please contact us at email@example.com or on our social media platforms with an image of the puzzle showing the location of the missing piece. We will send you a replacement piece.
Jigsaw puzzles offer many benefits including exercising the right and left sides of your brain at once, improving your memory, feeling a sense of accomplishment, and providing an activity to connect with friends and family. Puzzles are a good stress reliever and can reduce stress and anxiety. Additionally, studies show that there are less chances of developing Alzheimer’s disease, memory loss or dementia for people who do jigsaw puzzles.
no, puzzles are not a waste of time but rather an excellent way to spend time!